Privacy Policy | HandyFix

1. Introduction

This Privacy Policy explains how HandyFix collects, uses and protects personal data when you use this website. We aim to handle data in line with applicable UK data protection requirements, including the UK GDPR and the Data Protection Act 2018.

2. Data controller

The data controller for personal data processed through this site is the operator of HandyFix. If you have questions about how data is used or want to exercise your rights, contact us using the details available on the site.

3. Data we collect

We may collect the following categories of data:

• Usage data: information about how you use the Site, including pages visited, time spent, referring URL, device type, browser type, and approximate location (e.g. country or region derived from IP address). This may be collected automatically via cookies and similar technologies.
• Technical data: IP address, browser type and version, operating system, device identifiers, and other technical information necessary for the operation and security of the Site.
• Communication data: if you contact us (e.g. by email or a contact form), we will process the content of your message and your contact details in order to respond to you.
• Marketing and preferences: if you sign up to any newsletter or marketing communications, we will process your email address and any preferences you express.

You do not need to create an account with us to browse the site. We do not collect card details or gambling account data directly; those are handled by third-party operators if you choose to visit them.

4. How we use your data

We use personal data only where we have an appropriate lawful basis, such as consent, legitimate interests or legal obligation.

• To operate and improve the Site: to provide the Site, fix errors, and improve content and user experience (including understanding aggregate usage where permitted by law).
• Affiliate and commercial purposes: we may use data (including usage and referral data) to attribute visits or sign-ups to third-party operators and to optimise our commercial relationships. This may involve sharing pseudonymised or aggregated data with partners.
• Security and legal compliance: to protect the Site from abuse, fraud, or illegal activity, and to comply with legal or regulatory obligations.
• Communications: to respond to your enquiries and, where you have opted in, to send you newsletters or marketing (you can unsubscribe at any time).

5. Cookies and similar technologies

The site may use cookies and similar technologies for functionality and referral tracking. For more detail on how those tools work and how to manage them, please see our Cookie Policy.

6. Sharing your data

We may share your data with:

• Service providers: third parties who help us run the Site (e.g. hosting, email delivery). We require them to use your data only for the purposes we specify and in accordance with data protection law.
• Affiliate and advertising partners: we may share pseudonymised or aggregated data (e.g. that a user from a certain region clicked a link to a particular operator) for attribution and commercial purposes. We do not sell your personal data to third parties for their own marketing in a way that identifies you by name.
• Regulators and law enforcement: where required by law or to protect our rights, we may disclose data to authorities.

If you leave our site and visit an external operator, that third party will process data under its own privacy policy. We are not responsible for how external operators or service providers use your information once you are on their platforms.

7. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described here, or for longer if the law requires it. The exact retention period will depend on the type of information and why it was collected.

8. Security

We use a range of technical and organisational steps intended to reduce the risk of loss, misuse or unauthorised access. No internet-based service can be guaranteed completely secure, but we take reasonable steps to protect the data we hold.

9. International transfers

Some data may be processed in the UK or in other countries through third-party providers. Where international transfers occur, we aim to use appropriate safeguards recognised under UK data protection law.

10. Your rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data in certain circumstances (“right to be forgotten”).
• Restriction: request that we restrict processing in certain circumstances.
• Data portability: request a copy of your data in a structured, machine-readable format where the processing is based on consent or contract and is carried out by automated means.
• Object: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
• Complain: lodge a complaint with the Information Commissioner’s Office (ICO) in the UK (ico.org.uk).

If you want to exercise any of these rights, contact us with enough detail for us to understand your request. We will respond within the time required by law, subject to any valid extension where permitted.

11. Children

This site is not intended for anyone under 18. If you believe a minor has provided personal data to us, contact us and we will review the issue promptly.

12. Changes to this policy

We may revise this Privacy Policy from time to time. When we do, the latest version will appear on this page with an updated revision date.

13. Contact

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us using the details available elsewhere on the site, including the contact page.